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Shipping and Return Policy


Free Pick Up In Stores

When you place an order online, select the store you would like to pick up from as your shipping method. We will notify you when your order is ready for pick up. When you come into the store show your email receipt to a sales associate, and they will retrieve your order for you. It’s that easy! Availability time various depending on store inventory, and general order turnaround time is 7-10 business days.

*Only at these select Seagull locations.

  • Redwood Road

    1720 S Redwood Rd, Salt Lake City, Utah 84104 | 801-972-2429 | Hours: Mon-Fri 10am-7pm & Sat 10am-6pm

  • Taylorsville

    5794 S Redwood Rd. Taylorsville, Utah 84123 | 801-969-7747 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, & Fri-Sat 10am-9pm

  • Southe Towne

    10673 S State St Sandy, Utah 84070 | 801-572-0245 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, & Fri-Sat 10am-9pm

  • Boise

    3055 E Fairview Ave #100 Meridian, Idaho 83642 | 208-888-9013 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, Fri-Sat 10am-9pm

  • American Fork

    276 NW State Rd American Fork, Utah 84003 | 801-492-0818 | Hours: Mon 10-7, Tue-Thu 10-8, Fri 10-9, & Sat 10-9

  • Harrisville

    514 N. 325 E. Harrisville, Utah 84404 | 801-394-4666 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, & Fri-Sat 10am-9pm

  • South Jordan

    11531 S District Main Dr. South Jordan, Utah 84095 | 801-878-8941 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, & Fri-Sat 10am-9pm

  • Spanish Fork

    41 East 1000 North Spanish Fork, Utah 84660 | 801-798-0401 | Hours: Mon 10am-7pm, Tue-Thu 10am-8pm, & Fri-Sat 10am-9pm


Shipping Rates

Please remember that estimated times for each shipping method only apply to Monday through Friday, and you will need to add 1-3 days for your order to be processed prior to shipping.


Order Subtotal

 

 Economy* (10-14 days) 

 Standard (3-5 days)  

 Priority (2-3 days) 

 Express (1-2 days) 

$0.01-$15.00   $2.99 $5.45 $9.25 $12.25
$15.01-$25.00   $3.99 $6.55 $11.00 $14.25
$25.01-$50.00   $4.99 $8.25 $12.75 $16.00
$50.01-$75.00   $5.99 $10.20 $15.75 $18.75
$75.01-$100.00   $9.99 $12.65 $18.75 $21.50
$100.01-$150.00   $12.99 $15.95 $21.50 $24.00
$150.01+   5% 10% 12% 15%

*Economy shipping option only available on orders for Books, CD's, and DVD's and only available for orders placed online. Economy shipping is sent through USPS Media Mail which is not insured.

*Signature Confirmation is not included in our shipping services. This service can be requested for an additional fee of $3.00 by contacting the internet staff.

*Orders for CTR Rings will only be charged the Economy rate as they are shipped directly from the manufacturer and can take 8-10 days to arrive.


Framed Art Rates

List Price

  

 Shipping Charge 

$0.01-$75.00   $15.00
$75.01-$150.00   $30.00
$150.01-$270.00   $35.00
$270.01-$350.00   $40.00
$350.01-$500.00   $50.00
$501.00+   Call for quote

*Framed Art Fee covers the special shipping supplies we must use to ensure your artwork gets to you in good condition.
This fee also covers Express shipping through FedEx which provides insurance coverage against potential damage.

*Special shipping charges may apply to other fragile and over-sized product.


Return Policy

You may return any item purchased at SeagullBook.com as long as it meets the following conditions:

  • Returned merchandise must be received by SeagullBook.com within 30 days of the initial shipment.
  • Merchandise must be in sellable condition (clean, no crimped pages or broken spines)
  • Due to copyright laws; CDs, DVD's, Blu-Ray Discs, and software can be returned only if unopened. If the item you received is sealed in shrink-wrap, this must remain unopened and intact.
  • Clothing must still have tags, and be clean and in good condition.

You do not need to ask our permission to return an item if it meets the above conditions. If you need to return merchandise due to a manufacturer defect or error in shipping, please contact the internet staff to receive a paid FedEx return label.


When returning product, please indicate the reason for your return on the reverse side of the shipment's packing slip and include it in the box. If you no longer have the packing slip, please include a note with your contact information, order number, and reason for return.


Ship all returns to:

  • SeagullBook.com
  • Attn: Returns
  • 1720 South Redwood Road
  • Salt Lake City, Utah 84104

SeagullBook.com cannot be responsible for lost or damaged returns. For your protection, you may wish to send your return via FedEx, UPS, or insured mail. We will issue a refund to your account, less the original shipping charge only after receiving your return. Please allow two to three weeks for returns to be processed.


Items that meet the above criteria can also be returned at any Seagull Book store location. Be sure to bring your order number or packing slip with you in case they have any questions.


International Shipping

International Shipping Powered by Bongo International Checkout

We have partnered with Fed Ex Cross Borders International to make our services more accessible to our international customers.


At checkout, choose your international destination from the country drop down menu. Once you select your country and continue with checkout, you will be automatically transferred to Fed Ex Cross Borders's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.


Upon completion of your order, Fed Ex Cross Borders will charge your credit card for the entire purchase. We will ship the goods to Fed Ex Cross Borders's Global Distribution Facility where Fed Ex Cross Borders will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service. You will be able to track your package throughout the entire shipment process.


*Not all products are available for international shipping. If you have questions or concerns please contact us by email at [email protected] or by phone at 1-877-324-8551


Shipping to Jails

It is our understanding that the majority of prisons and jails will no longer accept shipments of books. They have asked instead to have money put into the inmate's account so they can use the bookstore at that facility. It is best to be aware of the policy at the facility you wish to ship to and follow their instructions. We cannot guarantee delivery of product to jails. If the shipment is returned to us we will refund the cost of the returned product however the cost of shipping will not be refunded.