Frequently Asked Questions
Q. Can I use my Seagull gift card online?
A. Unfortunately, gift cards can only be redeemed in a Seagull store, or by phone.
Q. How do I use my gift certificate?
A. To add your online gift Certificate you login to your online Seagull Book account and go into “My Account” and then in “Customer Credit” you add the code as it is on your gift certificate. When you are ready to purchase select “use credit” in the checkout process.
Q. What number do I call to place or follow up on a phone order?
A. For phone orders, please call 1-800-999-6257.
Q. Does Seagull Book sell eBooks?
A. We do not offer an ebook option.
Q. Do you match your competitor's offers?
A. Yes, we do match most prices and promotions offered by Deseret Book. We just need a copy of or link to their ad.
Q. I have a manuscript that I want to submit. Where do I send it?
A. Seagull Book is not a publisher. For publishing consideration, you will need to contact Covenant Communications or Deseret Book Publishing.
Q. I have a product that I want to submit. Where do I send it?
A. Seagull Book is not currently accepting submissions. If you would like Seagull Book to consider acquiring your product for sale in our locations; please obtain the services of a distributor:
A distributor’s acceptance of product does not constitute an agreement that Seagull Book will carry said product. Thank you for your interest in Seagull Book selling your product.
Q. Does Seagull Book offer wholesale discounts?
A. Seagull Book is a business to customer retailer, and as such does not offer wholesale discounts.
Q. How do I sign up to receive your monthly mailer?
A. You can do this by contacting the Internet Staff with your mailing address.
Q. Can I return my online order to a Seagull Book store?
A. Yes. All of our stores will accept returns of online orders as long as they meet the standards detailed in our Return Policy. Please make sure to print out a copy of your email receipt and bring it with you when making a return to a store. If you no longer have this information, you can receive a new email receipt by contacting the internet staff.
Q. I am interested in working at Seagull Book, how do I apply?
A. Print an application by clicking here and turn it in at the Seagull Book where you wish to apply. Seagull Book is an Equal Opportunity Employer and it is our policy that all applicants be considered solely on the basis of qualifications and ability without regard to race, religion, color, sex, age, national origin, disability or veteran status.